but if anyone cares or is listening, I refuse to believe and cannot possibly believe that I would be the first to complain about the new subscription required to access the features that we had before and are no longer present. Perhaps it is because the current reviews are too poor and/or too poignant or pointless, I don’t know. Why Aren’t There Any Visible Current Reviews Could you reach out to our support team at so we can get some more information? We'd like to investigate what could have happened. Hi there, we're sorry to know about your experience. And it even deleted my contacts! So I had to add all of my contacts back on, then for some reason, it made me invite someone or else it wouldn’t let me continue the sign in process. But when I downloaded it again, it was the same! No seconds, no history of my past polos, nothing. We both agreed that it could have also just been my phone. And so, I deleted the app and tried again. I texted my friend who had Marco Polo way before me and actually introduced me to Marco Polo, said that when she updated it, everything was the same but better. So I looked at the menu area and it was gone. Later that day, I had taught my dog a new trick, and I wanted to put it as one of my seconds. And when I went on there, all of my data had been deleted! And it made me sign in again! So I went through the whole process, which doesn’t take that long, and I finally got to the end. So, two days ago, I was trying to go onto it, and it updated! I was like ‘finally!’ So I was excited to see the changes. So when all of my friends said they updated the app, I had the old version. So, since I’ve gotten Marco Polo, it’s been the best!!! Sure it’s crashed a few times, but hey? Don’t we all? So, on iPhone 10 r’s, you can’t update apps on your own. Users can manage and cancel subscriptions in their account settings on the App Store. The account is charged for renewal within 24-hours before the end of the current period. Subscriptions automatically renew unless the user cancels at least 24 hours before the end of the current period. Payments are charged to the user's Apple ID account at confirmation of purchase. Plus Family is not limited to members within one household.Īnnual: Less than $2/month per membership billed annually at $119.99 Save with up to six memberships with one plan. The Plus Passes unlock 2 months free of Marco Polo Plus! Plus Passes are available after the 7-day free trial.Īnnual: $5/month billed annually at $59.99 Plus Passes - With the Marco Polo Plus membership plan, subscribers will have 6 Plus Passes to share with friends and family.Custom emoji reactions - customize your reaction by adding any emoji from your keyboard.Voice-only Polos - perfect for times you don’t feel camera ready.Fast forward with speed controls - toggle from 1.5x-3x speeds.Marco Polo Plus is a paid membership plan that unlocks premium features, an elevated experience that includes more functionality, and new, convenient ways to use the app - all designed to help you stay connected more effortlessly and joyfully. Marco Polo is also ad-free and we do not collect your data. You can't search and find anyone without their mobile number. Marco Polo is designed to be for your closest friends and family. You can talk to friends and family face-to-face even if they aren't iPhone users because Marco Polo works over WiFi anywhere in the world. With no limits on length, and video stored in the cloud, you have room for life. Marco Polo gives you tone, context and certainty that your message was heard. You never play phone tag and you don’t have to schedule blocks of time just to say hi. This is an app that parents actually want their family to use. Marco Polo isn't about likes or social comparisons. Unlike many apps, Marco Polo does not sell user data for advertising. It’s different from typical social media apps because Marco Polo is real, trusted and built to be good for you. Marco Polo combines the best of texting, social media and video chats - all in one private, easy to use app.
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